Privacy Policy

Last Updated: April 4, 2024

Rymac Technical Solutions Inc., ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share your information when you use our services. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

User-Provided Information: When you register for our services, we may collect personal information such as your name, email address, and other contact details.

Scanned Item Data: We collect information about the items you scan into our database. This information may include product names, descriptions, prices, and any other data you provide while using our services.

Usage Data: We may collect information about how you use our services, including your interactions with the database, the features you use, and the frequency and duration of your activities.

2. How We Use Your Information

Analytics: We use the information we collect from the user to provide and improve our service. As such, we use your data to create, maintain, and improve our platform. Additionally, we use your data to assist and provide accuracy for the purpose of troubleshooting issues. We also use the scanned item data to perform analytics and generate insights into market trends and user behavior. These insights may be used to improve our services and are sold back to registered users as sales data.

Aggregate Data: We may use the scanned item data, stripped of any personal user information, to create aggregate data collections. These aggregate data collections are sold to other businesses for various purposes, such as market research and trend analysis.

3. Sharing Your Information

With Third Parties: Except for limited circumstances described here or in an applicable agreement or our Terms of Service, we do not share your personal data with third parties. If we do need to provide your personal data with third parties, we will only share it to the extent necessary to provide you with services, and we will do everything we can to provide protections on your data. We may share your information with third-party service providers, business partners, or affiliates who assist us in providing and improving our services. These third parties are required to maintain the confidentiality and security of your information.

Legal Obligations: We may share your information when required by law, legal process, or government authorities.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the security of your information.

5. Your Choices

You may have certain rights regarding your personal information, including the right to access, correct, or delete your data. Please contact us at support@rymac.ca for assistance with these requests.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@rymac.ca.